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Terms of Service

Last Updated: March 4, 2026
  • 1. Altitude Account Management
  • 1.1. Customer Ownership
  • 1.2. No Custody or Control by Squads
  • 1.3. Security
  • 1.4. Blockchain Dependency
  • 2. Account transactions
  • 2.1. Transaction Capabilities
  • 2.2. Not Responsible For Losses
  • 2.3. Rewards
  • 1. Altitude Account Management
  • 1.1. Customer Ownership
  • 1.2. No Custody or Control by Squads
  • 1.3. Security
  • 1.4. Blockchain Dependency
  • 2. Account transactions
  • 2.1. Transaction Capabilities
  • 2.2. Not Responsible For Losses
  • 2.3. Rewards

These Altitude Account Terms (the "Altitude Account Terms") govern Customer's access to and use of the Altitude Account. The Altitude Account Terms are Supplemental Terms, as defined in the Squads Terms of Service (the "Squads Terms" and, together with these Altitude Account Terms, the ("Agreement"). Capitalized terms used but not defined herein have the meaning given in the Squads Terms. In the event of a conflict between the Squads Terms and these Altitude Account Terms, these Altitude Account Terms will control with respect to Customer's access to and use of an Altitude Account.

1. Altitude Account Management

1.1. Customer Ownership

Customer owns and controls the Supported Crypto Assets held through Customer's Altitude Account. At any time, subject to having internet access and access to and the availability of the relevant blockchain, Customer may withdraw Customer's Supported Crypto Assets by sending them to a different blockchain address. Customer's use of the Altitude Account does not transfer any ownership rights or title to Customer's Supported Crypto Assets to Squads.

1.2. No Custody or Control by Squads

Squads does not maintain control over Customer's assets. As the owner of digital assets in Customer's Altitude Account, Customer shall bear all risk of loss of such digital assets. Squads shall have no liability for digital asset fluctuations or Losses associated with Customer's use of the Services or its Altitude Account.

1.3. Security

Customer is solely responsible for maintaining the security, confidentiality, and safety of its Altitude Account, including its email account and other access credentials associated with its Altitude Account. Customer understands and agrees that its email account associated with its Altitude Account is the only way to access the Altitude Account and that, if Customer loses access to such email account, Customer will not be able to access its Altitude Account. Likewise, Customer is solely responsible for any and all activities that occur under or during Customer's and its Authorized Users' use of the Altitude Account. Any security breach, including but not limited to unauthorized access, data loss, or system compromise that arises from or is connected to Customer's use of the Altitude Account or Customer's failure to implement and maintain adequate security measures is Customer's sole responsibility. Squads expressly disclaims all liability for any Losses of any kind arising from any such breach.

1.4. Blockchain Dependency

Customer acknowledges and agrees that digital assets, including stablecoins, exist only by virtue of the ownership record maintained in the applicable blockchain network, which Squads does not control. Any transaction that might occur in any digital asset occurs on the decentralized ledger within such blockchain network, which Squads does not control.

2. Account transactions

2.1. Transaction Capabilities

The Squads Platform is designed to enable Customer to send, receive, and otherwise transact with Supported Crypto Assets and, through the use of Third-Party Services, to conduct Transactions that originate or settle in Fiat Currencies. Subject to the availability of, and at the direction of, the providers of such Third-Party Services, Customer may be able to receive settlement of Supported Crypto Assets to, and fund transactions in Supported Crypto Assets from, Customer's Altitude Account through various payment rails, including ACH, Wire, SEPA, and stablecoin transfers (each, a "Transaction"). Transactions may require approval from Admins and must be signed off by authentication credentials according to Customer's policies.

2.2. Not Responsible For Losses

When Customer or a third Person sends Supported Crypto Assets to an Altitude Account address, the Person initiating the Transaction is solely responsible for executing the Transaction properly, which may include, among other things, payment of sufficient network fees in order for the Transaction to be successful. Furthermore, Customer agrees and understands that digital assets (including stablecoins) are not backed by any government and do not constitute legal tender. Digital assets may not be subject to the national or international laws that protect Customer funds or investments or other similar protections offered by governmental bodies.

2.3. Rewards

Squads may earn incentives from providers of Third-Party Services in connection with Customer's holding certain eligible stablecoins in Customer's Altitude Account. For avoidance of doubt, the Altitude Account is not a deposit account, does not itself earn interest, and is self-custodied by Customer. Nevertheless, Squads may in its discretion elect to pay rewards to Customer in eligible jurisdictions based on the amount of eligible Supported Crypto Assets self-custodied by Customer in its Altitude Account, and the incentives earned by Squads with respect to the issuance and use of such Supported Crypto Assets. Customer acknowledges that: (a) any reward amounts or rates are variable and subject to change without notice, (b) rewards are not guaranteed and may fluctuate (or be eliminated entirely) at the sole discretion of Squads, or otherwise based on market conditions, and past performance does not guarantee future results; and (c) Squads reserves the right to change or remove any rewards program at any time. Rewards are not available to Customer in certain jurisdictions including, at this time, if Customer is resident in the EEA, Singapore, or Japan.

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Disclaimers
  1. 1.

    Altitude is a self-custodial digital asset account (the "Altitude Account") provided by Squads (Selimor Investments Limited), a financial technology platform. Squads is not a bank or digital asset custodian. Squads provides software that enables eligible businesses to establish Altitude Accounts and conduct transactions using stablecoins.

  2. 2.

    Squads does not take custody of customer funds. Stablecoin balances are held in self-custodial wallets controlled by the customer through cryptographic keys.

  3. 3.

    Squads does not provide banking services. Connectivity to banking rails, including ACH, SEPA, Wire and SWIFT, is made available through third-party partners.

  4. 4.

    Stablecoins available through Altitude are issued by third parties. Squads is not a stablecoin issuer, does not make any promise and does not have any obligation to redeem stablecoins. Reserves backing stablecoins are held by the issuers, not by Squads.

  5. 5.

    Balance information denominated in fiat currency is for informational purposes only. Stablecoin balances are not bank deposits and are not insured by the Federal Deposit Insurance Corporation (FDIC), the Securities Investor Protection Corporation (SIPC) or any other government agency.

  1. 6.

    Eligible Altitude Account customers may earn rewards based on use of the services and the Altitude Account. Rewards are not interest and the Altitude Account is not an interest-bearing or yield-generating product. Rewards are not available in certain jurisdictions. Eligibility, rates and terms are determined at the time of enrollment and are governed by the Altitude Supplemental Terms.

  2. 7.

    FX and cross-border payment services are made available through partners. Exchange rates and applicable fees are disclosed at the time of transaction. Squads does not provide foreign exchange dealing services directly.

  3. 8.

    Services are available only to eligible businesses in supported jurisdictions and are subject to identity verification, business verification (KYB), sanctions screening and ongoing compliance monitoring. Certain products are subject to additional jurisdictional restrictions. Squads reserves the right to decline or terminate services in accordance with applicable law and its terms of service.

  4. 9.

    For more information, see the Squads Terms of Service, the Altitude Supplemental Terms, the Privacy Policy, and the terms of service of relevant third-party service providers.